These Terms & Conditions govern your use of the NyumbaDirect platform. By accessing or using our services, you agree to comply with these terms.
1. Definitions
NyumbaDirect: A platform serving the public interest by connecting agents, brokers, and clients to list and rent properties. NyumbaDirect is not a rental company but an intermediary.
Agents: Responsible for registering brokers and overseeing their activities.
Brokers: Individuals or entities listing properties and facilitating transactions.
Clients: Users seeking rental properties or services via brokers on the platform.
2. Roles and Responsibilities
Agents and Brokers: Must be approved by NyumbaDirect. They are responsible for accurate listings and complying with local laws.
NyumbaDirect: Does not guarantee total customer acquisition but makes efforts through promotions and marketing.
Business discounts and promotions may be introduced to enhance customer experience, and all property listers must adhere.
Failure to comply with platform rules may result in suspension or penalties.
Clients: Must verify property legitimacy and directly communicate with brokers for transactions.
3. Payment and Fees
Broker and Agent Fees: Agents and brokers must remit service fees per registration agreements.
Client Transactions: Payment terms should be negotiated directly between clients and brokers. NyumbaDirect is not responsible for disputes but may provide mediation at its discretion.
4. Prohibited Activities
Users are prohibited from engaging in fraudulent, misleading, or unlawful activities. Violations may result in suspension or termination of access.
5. Limitation of Liability
NyumbaDirect is not liable for damages or losses arising from platform use, property transactions, or user interactions. We do not guarantee the accuracy or quality of property listings.
6. Management Authority
NyumbaDirect retains the right to modify, suspend, or terminate any part of the platform or these Terms & Conditions without prior notice. Users will be notified of significant changes, and continued use after updates indicates acceptance.